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	<title>PCSafety.us &#187; Win32 services encountered a problem</title>
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		<title>How to Fix &#8220;Generic Host Process for Win32 Services has encountered a problem and needs to close&#8221; error message on a virus infected PC</title>
		<link>http://pcsafety.us/how-to-fix-generic-host-process-for-win32-services-has-encountered-a-problem-and-needs-to-close-error-message-on-a-virus-infected-pc/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=how-to-fix-generic-host-process-for-win32-services-has-encountered-a-problem-and-needs-to-close-error-message-on-a-virus-infected-pc</link>
		<comments>http://pcsafety.us/how-to-fix-generic-host-process-for-win32-services-has-encountered-a-problem-and-needs-to-close-error-message-on-a-virus-infected-pc/#comments</comments>
		<pubDate>Thu, 11 Feb 2010 00:44:00 +0000</pubDate>
		<dc:creator>Stranger</dc:creator>
				<category><![CDATA[Malware Troubleshooting]]></category>
		<category><![CDATA[Generic Host Process for Win32 Services]]></category>
		<category><![CDATA[NT AUTHORITY\SYSTEM]]></category>
		<category><![CDATA[Rootkit.Win32.TDSS]]></category>
		<category><![CDATA[TDSSKiller]]></category>
		<category><![CDATA[Win32 services encountered a problem]]></category>

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		<description><![CDATA[You get an error message like “Generic Host Process for Win32 Services has encountered a problem and needs to close. We are sorry for the inconvenience.” &#160; Followed by the error message given above you will get a countdown like the one below: “This system is shutting down. Please save all work in progress and [...]
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			<content:encoded><![CDATA[<p>You get an error message like “Generic Host Process for Win32 Services has encountered a problem and needs to close. We are sorry for the inconvenience.”</p>
<p>&#160;<img style="border-right-width: 0px; margin: 0px auto; display: block; float: none; border-top-width: 0px; border-bottom-width: 0px; border-left-width: 0px" title="Generic-Host-Process-for-Win32-Services-has-encountered-a-problem-and-needs-to-close-error" border="0" alt="GenericHostProcessforWin32Serviceshasencounteredaproblemandneedstocloseerror How to Fix &ldquo;Generic Host Process for Win32 Services has encountered a problem and needs to close&rdquo; error message on a virus infected PC" src="http://pcsafety.us/wp-content/uploads/GenericHostProcessforWin32Serviceshasencounteredaproblemandneedstocloseerror.png" width="437" height="288" /> </p>
<p>Followed by the error message given above you will get a countdown like the one below:</p>
<p>“This system is shutting down. Please save all work in progress and log off. Any unsaved changes will be lost. This shutdown was initiated by NT AUTHORITY\SYSTEM”</p>
<p>&#160;<img style="border-right-width: 0px; margin: 0px auto; display: block; float: none; border-top-width: 0px; border-bottom-width: 0px; border-left-width: 0px" title="This-shutdown-was-initiated-by-NT-AUTHORITYSYSTEM" border="0" alt="ThisshutdownwasinitiatedbyNTAUTHORITYSYSTEM How to Fix &ldquo;Generic Host Process for Win32 Services has encountered a problem and needs to close&rdquo; error message on a virus infected PC" src="http://pcsafety.us/wp-content/uploads/ThisshutdownwasinitiatedbyNTAUTHORITYSYSTEM.png" width="302" height="279" /> </p>
<p><u>Few Symptoms of getting these Errors:</u></p>
<ol>
<li>The internet connection is halted and unable to browse even though you get a connected icon in the system tray </li>
<li>Error message reports about the netapi32.dll and svchost.exe faults </li>
<li>Error message like “Your PC has recovered from a serious problem”</li>
</ol>
<p><u>Solution for this Error on a Virus Infected PC:</u></p>
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</script></div><p>This is probably caused by an Root-kit activity in your computer. If the online scanners are unable to fix the problem you may try the following steps given below:</p>
<blockquote><p>Step 1: Go to Start –&gt; Click Run –&gt; and type “shutdown -a” (without quotes). This is to forcefully stopping the shutdown countdown</p>
</blockquote>
<blockquote><p>Step 2: Download and run the tool <strong><a href="http://support.kaspersky.com/downloads/utils/tdsskiller.zip">TDSSKiller</a></strong> from Kaspersky which will effectively remove <strong><a href="http://support.kaspersky.com/viruses/solutions?qid=208280684" target="_blank">Rootkit.Win32.TDSS</a><em>.</em> </strong>Restart the computer.</p>
</blockquote>
<p><font style="background-color: #f4f5f7"><img style="border-right-width: 0px; margin: 0px; display: inline; border-top-width: 0px; border-bottom-width: 0px; border-left-width: 0px" title="TDSSKiller tool detected a hidden service" border="0" alt="tdsskiller1 How to Fix &ldquo;Generic Host Process for Win32 Services has encountered a problem and needs to close&rdquo; error message on a virus infected PC" src="http://pcsafety.us/wp-content/uploads/tdsskiller1.png" width="669" height="164" /> </font></p>
<p><img style="border-right-width: 0px; margin: 0px; display: inline; border-top-width: 0px; border-bottom-width: 0px; border-left-width: 0px" title="TDSSKiller found and removed a rootkit" border="0" alt="tdsskiller2 How to Fix &ldquo;Generic Host Process for Win32 Services has encountered a problem and needs to close&rdquo; error message on a virus infected PC" src="http://pcsafety.us/wp-content/uploads/tdsskiller2.png" width="675" height="295" /> </p>
<p>The above tool will help if the computer is infected by a root-kit and fix this issue. You may also try the <a href="http://support.microsoft.com/kb/894391" target="_blank">Microsoft Patch KB894391</a> if its not seems to be an virus issue.</p>
<p>Got some suggestions and comments on this topic, please use the comment section below.</p>
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